I’m having trouble initiating a return.Updated 8 months ago
Oh, no! We’re sorry to hear about this. Make sure to double-check you’re entering the email associated with your order & order ID correctly.
Your order ID begins with the letter 'C' & can be found in your confirmation email as well as in your TULA account under the 'orders' tab.
If you’re still having trouble initiating a return, or are returning an item that’s part of a kit, please contact our team directly at [email protected] so that we can assist you. 💙