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Why TULA

TULA Skincare

TULA is clean + effective skincare powered by probiotic extracts + superfoods to help you feel confident in the skin you&#x2019;re in.&#xA0;We offer products that are effective for all skin types, skin tones, and skin goals.Ready to get your glow on? Click <a href="https://www.tulaskincare.ca/pages/skincare-finder" rel="noopener noreferrer" target="_blank">here</a> to find the right products for you!&#xA0;&#x1F499;&#xA0;

TULA is clean + effective skincare powered by probiotic extracts + superfoods to help you feel confident in the skin you’re in. We offer products that are effective for all skin types, skin tones, and skin goals. Ready to get your glow on? Click here

Are TULA products for me?

TULA Products

What is the S6Pro Complex™?

Is TULA Skincare clean?

What are probiotic extracts?

Do we use live probiotic cultures? Why or why not?

Can I use TULA if I’m pregnant or nursing?

How do we ensure the efficacy & quality of our probiotic extracts?

Do we have to refrigerate the products since they contain probiotics?

Do you have any samples?

How can I get product recommendations & a personalized routine?

Do you offer any wholesale discounts? Can I sell TULA products?

How are TULA’s products tested?

Is TULA Skincare cruelty free?

Will TULA work for my teenager?

Will my product(s) melt/dry/freeze/expire?

Do TULA products contain live probiotic cultures?

I don't see all of your products. Are some products not available?

When will my order ship?

Where is my order?

I want to cancel/edit my order.

I'm having trouble with a promo code.

I'm having trouble placing my order.

Can I edit my shipping address?

There's something wrong with my order.

How do I return a purchase from a TULA retail partner?

What should I do if I received the wrong product?

Where does TULA ship?

My tracking says my order was delivered, but I have not received the package.

I'm having trouble with my ID.me discount.

My TULA Order

What is your return policy?

How long does it take to process a return?

I no longer have the original packaging, can I still return?

I’m having trouble initiating a return.

Returns & Exchanges

Tell me about TULA's auto-delivery program.

How do I edit my auto-delivery?

How do I update payment for my auto-delivery?

TULA Auto-Delivery

Are TULA products for me?Updated a year ago